Limited Liability Partnership “RZV”, BIN 171040030671 (hereinafter referred to as the “Partnership”), offers payment acceptance services under the following terms:
1. Subject of the Offer1.1. The Partnership provides services for accepting payments from clients, including but not limited to services for processing payments and receiving funds using bank cards (hereinafter referred to as the “Service”).
1.2. This Offer has been developed in accordance with Article 395 of the Civil Code of the Republic of Kazakhstan (General Part), the Law of the Republic of Kazakhstan dated July 26, 2016 No. 11-VI “On Payments and Payment Systems,” the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V “On Personal Data and Their Protection,” and the Law of the Republic of Kazakhstan dated August 28, 2009 No. 191-IV “On Counteracting the Legalization (Laundering) of Criminally Obtained Incomes and the Financing of Terrorism.”
1.3. This Offer governs the procedure and conditions for using the Service and constitutes a public offer addressed to any individual with full legal capacity and the necessary authority to conclude an Agreement on the terms defined in this Offer (hereinafter referred to as the “Clients”), in accordance with paragraph 5 of Article 395 and Article 396 of the Civil Code of the Republic of Kazakhstan.
1.4. The Agreement shall be deemed concluded from the moment the Client performs actions that, under this Offer, indicate full and unconditional acceptance of its terms without amendments or limitations.
1.5. The Partnership guarantees:1.5.1. The processing of personal data in accordance with the Law of the Republic of Kazakhstan “On Personal Data”;
1.5.2. The collection of personal data only to the extent necessary for compliance with the Law of the Republic of Kazakhstan “On Counteracting the Legalization of Criminally Obtained Incomes and the Financing of Terrorism”;
1.5.3. Compliance with the requirements of the Law of the Republic of Kazakhstan “On Counteracting the Legalization of Criminally Obtained Incomes and the Financing of Terrorism”;
1.5.4. Each Party guarantees that it has the legal capacity and authority necessary to conclude and perform the Agreement.
1.6. The current version of the Offer is published on the official website of the Partnership:
https://wata.pro/offer.
2. Terms of Use2.1. Clients wishing to use the Partnership’s services must be legal representatives of legal entities or individuals of legal age.
2.2. Clients shall provide accurate information about themselves and their payment details.
2.3. The Partnership is not liable for unlawful actions of Clients, including fraud or illegal transactions.
3. Service Fees3.1. The cost of the Partnership’s services is determined by the applicable tariffs, which may be provided to the Client upon request.
3.2. The Partnership reserves the right to change tariffs with 30 days' prior notice to Clients before such changes take effect.
4. Liability of the Parties4.1. The Partnership is not liable for any losses incurred by Clients as a result of using the Service.
4.2. Clients are responsible for maintaining the confidentiality of their payment data and must take measures to prevent unauthorized access.
5. Confidentiality and Security5.1. The Parties shall take all necessary measures to protect the information and documents accessible during the use of the Service.
5.2. The User is obliged to independently take measures to ensure confidentiality and prevent unauthorized access to their identification data.
5.3. The User consents to the processing of their personal data for the purpose of fulfilling the terms of the Offer, as well as for compliance with anti-money laundering and counter-terrorism financing legislation.
5.4. The User agrees to the transfer of their personal data to third parties if there is a corresponding contractual relationship between the Partnership and such third parties.
5.5. The Partnership collects and stores the User’s personal data with their consent during registration and use of the Service.
5.6. The Partnership shall maintain the confidentiality of the User’s personal data, except in cases provided by law or with the User’s consent.
5.7. The Parties agree:5.7.1. Not to use the Service for illegal financial operations;
5.7.2. Not to engage in illegal trade, money laundering, or terrorism financing.
5.8. The Partnership reserves the right to refuse the User a transaction if there are reasonable doubts about the legality of the User’s actions.
5.9. The Service is provided “as is.” The Partnership does not guarantee uninterrupted operation of equipment or communication channels and is not liable for any losses arising from use of the Service in violation of the terms of the Offer.
5.10. The User is not entitled to use the Service to create derivative works or use them without the Partnership’s consent.
5.11. It is prohibited to reverse engineer or decompile the Service.
6. Miscellaneous6.1. This Offer is a public document and is published on the website
https://wata.pro/offer.
6.2. The Offer enters into force upon publication and remains in effect until amended or withdrawn.
7. Dispute Resolution7.1. Before filing a claim in court regarding disputes arising between the Client and the Partnership, a written complaint must be submitted.
7.2. A response to the complaint shall be provided within 30 calendar days.
7.3. If no agreement is reached, the dispute shall be resolved by the courts of the Republic of Kazakhstan in accordance with civil procedural law.