Privacy policy

1. General Provisions

1.1. This Personal Data Processing Policy has been developed in accordance with the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V “On Personal Data and Their Protection” and describes the procedure for processing personal data as well as the measures taken by the Operator to ensure their security.

1.2. The Operator is the Limited Liability Partnership “RZV”, BIN 171040030671, registered at the legal address: Kazakhstan, Astana, Yessil District, Mangilik El Ave., building 55/23, office 246.

1.3. The primary goal of the Operator’s activity is to respect the rights and freedoms of individuals when processing their personal data, including the protection of privacy and personal information.

1.4. This Policy applies to all information the Operator receives about users of the website wata.pro (hereinafter – the “Website”).

1.5. The use of the Website’s services constitutes the User’s consent to the terms of this Policy. If the User does not agree with the terms, they must refrain from using the Website’s services.

1.6. This Privacy Policy is an integral part of the Public Offer available at: https://en.wata.pro/enprivacypolicy.

2. Key Terms

2.1. Automated processing of personal data – processing using computer technology.

2.2. Blocking of personal data – temporary suspension of data processing, except when processing is required for clarification.

2.3. Website – a collection of materials and software available at wata.pro.

2.4. Personal data information system – a set of data and technologies used for processing it.

2.5. Depersonalization of personal data – actions that make it impossible to identify a specific user without additional information.

2.6. Processing of personal data – any operation with personal data, including collection, storage, use, transfer, deletion, and others.

2.7. Operator – the entity that processes personal data and determines the purposes of such processing.

2.8. Personal data – information relating to a Website user that allows identification.

2.9. User – any visitor to the Website.

2.10. Disclosure of personal data – actions aimed at providing data to a specific person or group.

2.11. Distribution of personal data – actions aimed at making data available to an indefinite number of persons, including via media or the Internet.

2.12. Cross-border transfer of personal data – transfer of data to other countries.

2.13. Destruction of personal data – irreversible elimination of data.

3. Personal Data Processed by the Operator

3.1. Full name of the user.

3.2. Email address.

3.3. Phone numbers.

3.4. Anonymous data (e.g., cookies) collected by analytics services (Yandex.Metrica, Google Analytics, etc.).

3.5. Other information necessary for identifying the user and providing access to Website services.

4. Purposes of Personal Data Processing

4.1. Collection and storage of only the personal data necessary to provide services and fulfill contractual obligations to the User. Processing shall cease within no more than 10 working days from the moment consent is withdrawn.

4.2. The Operator may send notifications about new products, services, and events. The User may unsubscribe by sending an email to connect@wata.pro with the subject “Unsubscribe from notifications.”

4.3. Anonymous data is used to analyze and improve the Website’s functionality.

4.4. Personal data is processed for the purpose of:
• identifying registered users;
• providing access to personalized Website resources;
• establishing feedback (notifications, processing requests);
• determining location for security and fraud prevention;
• verifying the accuracy of submitted data;
• creating an account with the User’s consent;
• sending legally significant information;
• providing customer and technical support;
• conducting advertising activities with the User’s consent.

5. Legal Grounds for Personal Data Processing

5.1. Personal data is processed on the basis of:
• the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”;
• the Law of the Republic of Kazakhstan “On Information and Information Protection”;
• other regulatory acts of the Republic of Kazakhstan governing personal data processing.

5.2. The Operator processes data voluntarily provided through Website forms. By submitting data, the User agrees to the terms of this Policy.

5.3. The Operator may also process depersonalized data within the framework of the User’s browser settings.

6. Collection, Storage, and Transfer of Personal Data

6.1. The Operator ensures confidentiality and protection of personal data.

6.2. Personal data is not transferred to third parties, except as provided by the legislation of the Republic of Kazakhstan.

6.3. The User may update their data by sending an email to connect@wata.pro with the subject “Update personal data.”

6.4. Personal data is processed for an indefinite period. The User may withdraw consent by sending an email with the subject “Withdraw consent.”

7. Cross-Border Transfer of Personal Data

7.1. The Operator ensures the protection of personal data during cross-border transfers.

7.2. Transfer of data to countries without adequate protection is allowed only with the User’s written consent.

8. Dispute Resolution

8.1. Before filing a lawsuit, a written claim must be submitted.

8.2. A response to the claim shall be provided within 60 days.

8.3. If no agreement is reached, the dispute shall be resolved in the courts of the Republic of Kazakhstan in accordance with the applicable legislation.

9. Final Provisions

9.1. Users may contact the Operator at connect@wata.pro with questions regarding personal data processing.
9.2. This Policy may be updated; the current version is available at https://wata.pro/privacy-policy